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DIY

Express Your Self with Fun Stick ons

Frequently asked

Find Your Perfect HugBag 

Are there any shipping and delivery charges for the orders?

Delivery is free of charge for all
our customers, all across India for all orders above INR 500. However, we do
charge for international deliveries, depending on the location.

What are the payment options available?

All of the following payment modes are accepted:  

Credit Card -All scheduled bank credit cards.
Debit Card- All scheduled bank debit cards.
Net Banking- All banks with net banking facility.
UPI- All major UPI platforms.
Mobile Wallet-  Airtel Money | PayZapp | Freecharge |Ola Money | Jio Money
| Phone Pe | Paytm | Amazon Pay.

Is Cash on Delivery available?

Yes. Cash on delivery is
available.

How can I cancel my order?

If unfortunately you
have to cancel an order, please do so within 48 hours of placing the order.

For
outright cancellations by you:

-    If you cancel your order before your product has shipped, we will refund the
entire amount.

If the cancellation is after your product has shipped:

-   If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

How can I return my order?

Please refer to the return and
exchange policy provided separately on the website.

What is the refund policy?

Please refer to the return and
exchange policy provided separately on the website.

What is the exchange policy?

Please refer to the return and
exchange policy provided separately on the website.

How will I receive my refund?

Please refer to the detailed
refund policy on the website.

How can I contact you in case of any queries?

Please reach us at hello@filliandme.com

What is the warranty and repair policy for the order?

We offer one year warranty on
manufacturing defects only.

How will my order be delivered?

All products are shipped at
the doorstep of the customer. The order takes about 2 days on an average to be
processed at our end and then 2-5 days to be delivered. Purchases made by a
single customer for delivery at different locations are treated as separate
orders. Once the order is shipped you will receive tracking details via
email/SMS. You can track the order on the website usingthese details

What is the delivery timeline of my order?

All products are shipped at the doorstep of the customer. The order takes about 2
days on an average to be processed at our end and then 2-5 days to be
delivered.